Find Your Shangri-La in Shangri-La!

Our Vision : To be the best-loved hospitality group, pioneering new horizons and setting new benchmarks.

Shangri-La Tanjung Aru, Kota Kinabalu is a luxurious beachfront resort located just 10 minutes from Kota Kinabalu city. The 498-room tropical retreat features six popular restaurants and bars, including the famous Sunset Bar and Coco-Joe's Bar & Grill, known for breathtaking Sabah sunsets. The resort also offers private island transfers to Tunku Abdul Rahman Marine Park for snorkelling adventures, as well as the renowned Chi, The Spa, located on its own private spa island and inspired by traditional Asian healing philosophies.

We warmly welcome talented individuals to become part of the Shangri-La Tanjung Aru, Kota Kinabalu family.

Joy binds us together - through our Asian art of hosting, shared growth, and the opportunity to create a positive impact as part of our global family. Let your joy flourish with us and make your Shangri-La come true.

We are looking for Security Manager / Assistant Security Manager

Job Summary

The Security Manager / Assistant Security Manager is responsible for ensuring the safety and security of hotel guests, employees, visitors, and property. This role oversees daily security operations including pool lifeguard, implements safety procedures, manages emergency response situations, and ensures compliance with hotel policies and local regulations. The ideal candidate should possess strong leadership skills, sound judgment, and the ability to maintain a secure and welcoming environment at all times.

Responsibilities

Oversee daily hotel security operations and ensure a safe environment for guests, employees, and visitors.
Monitor and manage security personnel, CCTV systems, and access control procedures.
Conduct regular patrols, inspections, and risk assessments throughout the property.
Handle incidents, emergencies, and investigations professionally and efficiently.
Ensure compliance with hotel safety policies, fire regulations, and local security requirements.
Coordinate with local authorities and emergency services when necessary.
Prepare security reports, incident documentation, and duty schedules.
Train and guide the security team on standard operating procedures and emergency response.

Requirements And Skills

Minimum Diploma or equivalent qualification.
Minimum 2 years hands-on experience in hotel security or related security management role preferred.
Fluent in English and Malay (spoken and written); additional languages are an advantage.
Strong leadership, communication, and problem-solving skills.
Knowledge of safety regulations, emergency procedures, and security operations.
Proactive, creative, well-organized, detail-minded with excellent communication and interpersonal skills and can work independently under pressure.
Ability to work flexible hours, including weekends and public holidays.
Former police or military personnel are encouraged to apply.

If you are enthusiastic to be part of our family, please send your application with CV and relevant documents to by 31 July 2026. Only shortlisted candidates will be contacted for interview & selection.