We are looking for an experienced SDR Team Lead who can build, coach, and scale a high-performing outbound sales team. This is not simply a people management role. We need someone who has successfully grown an SDR function, introduced new outbound strategies, and knows how to consistently generate qualified pipeline.

The successful candidate should be comfortable working in a fast-paced startup environment, bringing fresh ideas and challenging existing processes to help us expand into new markets across Europe and North America.

Requirements

Essential Experience

Minimum 2 years experience leading an SDR or Business Development team, with a proven track record of improving performance and developing people
Proven experience scaling SDR teams and improving performance
Strong SaaS sales background with hands-on outbound prospecting experience before moving into leadership
Experience creating and implementing outbound strategies rather than simply managing existing processes
Demonstrated success improving pipeline generation, conversion rates, and team performance
Proven ability to coach underperforming SDRs into consistent performers
Experience hiring, onboarding, and developing SDRs
Experience working closely with Account Executives to improve pipeline quality and conversion
Experience working with remote teams

Key Responsibilities

Lead, coach, and develop the SDR team through regular one-to-one coaching, call reviews, and performance management
Create a high-performance culture focused on accountability, learning, and continuous improvement
Build and refine outbound strategies across email, phone, and LinkedIn
Identify new target markets, ideal customer profiles, and prospecting opportunities
Introduce new ideas, tools, and sales methodologies to improve results
Monitor SDR KPIs, pipeline generation, conversion rates, and activity levels
Work closely with Sales Leadership to align pipeline generation with company growth objectives
Recruit and scale the SDR function as the business grows
Ensure CRM hygiene and consistent execution of outbound processes

Required Skills

Excellent coaching and leadership skills
Strong understanding of modern outbound sales
Commercially minded with a data-driven approach to decision making
Excellent written and verbal English communication skills
Strong organisational and time management skills
Confident working independently in a remote environment
Comfortable working late European and North American business hours to support a Philippines-based team

Highly Desired Experience

Hospitality technology or SaaS experience
Experience selling into Europe and North America
Experience with HubSpot, Apollo, LinkedIn Sales Navigator, Avoma, or similar sales tools
Experience introducing AI or automation into outbound sales processes

This role is ideal for someone who:

Brings a builder mindset, high ownership, and resilience in a fast-moving startup environment
Combines a builder mindset with strong ownership and accountability
Proactively challenges existing approaches and brings fresh, data-informed ideas
Comfortable making decisions without waiting for direction, staying flexible and hands-on
Uses data to identify opportunities, continuously improve, and guide decisions
Resilient, adaptable, and leads by example—earning trust through actions rather than title

Benefits

Paid Time Off (Vacation, Sick & Public Holidays)
Work From Home
Performance Bonus

Team Lead - Sales Development Representative (SDR)