Company Overview

Bitlab specialises in developing custom-built, complex portals, websites, mobile applications, cloud & AI solutions, and more. We pride ourselves on delivering innovative digital solutions that create real business impact for our clients across industries such as government, education, finance, and travel.

With a strong focus on flexibility, agility, and client-centricity, we are committed to transforming ideas into meaningful digital experiences.

Your Responsibilities

Support project managers and senior team members in coordinating digital projects
Work closely with clients, designers, and developers to understand business requirements
Assist in gathering, documenting, and organising requirements, user stories, and workflows
Participate in client discussions, workshops, and internal brainstorming sessions
Help manage project timelines, task tracking, and follow-ups to ensure smooth delivery
Assist in preparing project documentation such as meeting notes, requirement documents, briefs, and test cases
Collaborate with UI/UX and engineering teams to ensure requirements are clearly understood
Support testing, UAT coordination, and issue tracking during project implementation
Learn and contribute to product planning, feature discussions, and digital solution improvements
Continuously learn about digital products, AI solutions, user experience, and emerging technologies

Requirements

Fresh graduates are encouraged to apply
Degree in Business, IT, Computer Science, Communications, or related fields
Strong communication and interpersonal skills
Organised, detail-oriented, and eager to learn
Passionate about digital products, technology, AI, and problem-solving
Able to communicate ideas clearly and work collaboratively with different teams
Comfortable working in a fast-paced and agile environment
Basic understanding of websites, mobile apps, or digital products is a plus
Internship or university project experience in digital products, software, or business analysis is an advantage
Experience with tools such as Figma, ClickUp, or similar platforms is a bonus

What We're Looking For

We are looking for someone with a positive attitude, willingness to learn, and strong ownership mindset. You do not need to know everything from day one - we value curiosity, communication skills, and the ability to grow with the team.

This role is ideal for fresh graduates who are interested in building a career in digital consulting, product management, business analysis, or project delivery.

Graduate Business Analyst / Project Coordinator