Description

The Role

Responsible for managing customer relationships in the area of health & benefits
Define the scope of the methodology and proposal preparation and consulting contracts.
Project management of clients, guaranteeing delivery on time, within budget and with high quality
Manage H&B vendor renewals and negotiations
Design efficient plan designs and funding arrangements that fit client's need.
Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
Provide claims analysis reports, including loss ratio, frequency of the use, member profile, etc.
Provide annual benchmarking comparison relating to H&B clients
Internal system updates relate to benefits matters
Analysis about theadvantages and disadvantages of the planfunding model (insured or self-insured); development of performance indicators for monitoring results
Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company's current benefits programs

Qualifications

The Requirements

Minimum of 5 years experience in a Health & Benefits consulting or brokerage role, or from a C&B function in industry.
Meet requirements of the following including: BCP, ComGI, PGI, HI, M5, M9 and M9A papers (M9A is preferred but not mandatory)
Excellent ability to communicate effectively with a strong focus on customer service
Good oral and written communication skills
Deep knowledge of the Singapore vendor marketplace
Technical proficiency in Singaporean employee benefits
Broad understanding of compliance issues related to local legislation
Proficiency in Microsoft Office (especially Excel and Word);
Proficiency in English language
Client Focus
Influence and Selling
Results Focus
Collaboration
Thought Leadership and Innovation

Equal Opportunity Employer

Lead Consultant - Client Services, Health & Benefits