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Job Title: Data and Finance Support (Basel)

Key Skills:

BASEL, Moody's Risk Authority knowledge, Wolters Kluwer's OneSumX, Hyperion.

SAP GL, Ray, Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting

Key Responsibilities:

Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails

Participate in DR/BCM activities or infrastructure related upgrade

Responsible of capacity management. To monitor & analyze current performance and capacity data and forecast the capacity required by the applications ahead

Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements:

Experience in application development and support environment in Banking Finance, Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence

Individual must have worked experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets

Mandatory Technical skills:

BASEL, Moody's Risk Authority knowledge, Wolters Kluwer's OneSumX, Hyperion.

SAP GL, Ray, Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting

Knowledge of Finance, Risk, Accounting, ITIL of similar framework will be advantage

Good to have:

Experience working in an ITIL-driven environment, with proven incident and problem management.

Understanding of front to back operations, finance, risk and accounting will be added bonus

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.