Innovate and shape what comes next.

About the Role

This role is responsible for driving strategic alignment and governance across the technology portfolio, ensuring delivery excellence through program oversight, financial stewardship, stakeholder engagement, and customer satisfaction.

This role leads cross-functional teams to execute product roadmaps, foster innovation, and promote continuous improvement, while mentoring talent and championing agile practices to deliver business value.

The role is accountable for the end-to-end ownership, management, and maintenance of technology assets supporting the assigned business portfolio, while leading the development of a high-performing team.

Roles & Responsibilities

15% - Strategic Planning

Formulate and determine the long- and mid-term strategic plans of the unit, aligning with technology, business functions, and company objectives
Drive continuous improvement across the technology portfolio under his/her purview
Participate in IT leadership forums and engagements, ensuring key messages are cascaded to the team
Engage and influence business stakeholders in planning sessions to align IT delivery and support

30% - Portfolio Management

Plan, manage, and optimize portfolio investment funding in alignment with the portfolio backlog
Co-own business and technology OKRs for the portfolio
Oversee total cost of ownership for technology operating costs within the portfolio
Lead change management, communication, and reporting (e.g., #OneView) for stakeholders
Chair Big Room Planning sessions for portfolio review and prioritization
Define the optimal number of workstreams for delivery
Manage, negotiate, and influence relationships with senior leadership (inter- and intra-division) to ensure consistent delivery of solutions
Manage relationships with vendors, business partners, and Group IT to provide delivery flexibility

20% - Product Management

Drive business case development and approvals, aligned with product backlog and focused on maximizing ROI and cost-benefit outcomes
Oversee workstream planning, financial management, and product stability
Develop and maintain the product roadmap (quarterly focus)
Prioritize backlog items based on evolving business needs
Manage third-party vendors supporting product delivery
Ensure business and functional requirements are translated into effective system solutions
Plan and optimize resourcing across product managers and engineering teams to support delivery

15% - Delivery Management

Provide direction and decision-making to ensure clarity on product direction and avoid delays or misalignment
Review and accept deliverables from the team
Continuously refine the product backlog based on changing business needs and customer feedback
Manage and optimize operating costs and capital expenditure

20% - People Development & Management

Attract, develop, and retain high-quality talent to build sustainable strategic and operational capabilities
Set clear direction and goals, translating these into actionable outcomes for the team
Develop leaders and high performers through effective learning and development initiatives
Promote strong process discipline and a quality-driven mindset
Optimize resource planning and utilization to meet business demands
Coach and mentor team members in both technical and soft skills
Drive team performance and individual development plans aligned with strategic objectives

Job Requirements

Value Creator: Ability to align enterprise strategic direction with digital platform roadmaps, leveraging data and insights to deliver fit-for-purpose solutions.
Value Creator: Ability to lead through ambiguity and adapt effectively in complex environments.
Business Operator: Strong resilience and commitment to high standards, with the ability to navigate challenges and drive outcomes.
People Developer: Ability to inspire trust and followership through influence, credibility, and passion.
Education: Bachelor's Degree / Masters in IT or equivalent from an accredited institution.
Minimum 10 years of experience in portfolio/ product management, with 8â€10 years of supervisory experience in relevant IT domains.
Proven experience in software delivery lifecycle with strong project management discipline.
Strong presentation and documentation skills using Microsoft Office tools.
Solid experience in IT project execution, including system application and technology implementation.
Strong communication skills with the ability to engage stakeholders across all levels (internal and external).
Innovative mindset with the ability to synthesise data to drive improvements in technology solutions.
Strong analytical and problem-solving capabilities.
Domain knowledge in insurance, with experience in product or campaign delivery.
Ability to work independently, with high self-motivation.
Strong team player, able to collaborate effectively with peers and stakeholders.

#LI-DNI

Associate Director, Solutions Portfolio Lead