At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you Then read on.

About the Role

Capturing Claims Data for all claims (Life & CS) within the required benchmarks and perform manual data intervention Hospital Bill Item.

Job Responsibilities:

Process data capturing for all claims (Life & Corporate Solution) requests received as per stipulated requirements.
Perform hospital bills manual data remediation.
Ensure meeting individual quality, turnaround time and productivity benchmark.
Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.
Validate data accuracy and liaise with relevant parties to rectify data quality.
Develop procedures for reporting, extract, collate and populate data to reporting template.

Job Requirements:

Open to Fresh Graduate, experienced Medical Claims Assessor, experienced candidate from Lab / Nursing.
A recognized tertiary Diploma / Degree in Biology, Biotechnology, and Medical Science, Social Science, Business Management or equivalent qualifications.
Fluent in spoken English & Chinese. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage. Passing SPM Chinese subject is a MUST.
Self-motivated and customer orientated.
Time management skills.
Computer literate in Microsoft Office.
Good dedication at work, good demeanor, willing to learn.
Able to adapt desk-bound working environment, working shift including weekend on rotation basis& able to work overtime beyond normal office hour (including weekend & public holiday).
The role is required to follow Hong Kong working calendar.

Associate-Operations Optimization (Data Management) - Mandarin Support