Overview

Our client, one of the biggest global financial institutions headquartered in Japan, is seeking a professional for Senior Relationship Manager (Executive Director) - Global Markets Institutional Sales.

This role sits within the Global Client Account Management function of a leading international financial institution's Wholesale business. The successful candidate will be responsible for managing and expanding strategic relationships with key institutional clients across Japan, acting as a senior partner to clients while driving business growth and enhancing client engagement across multiple product lines and geographies.

The position requires close collaboration with sales, trading, investment banking, product, and corporate functions to develop deeper client relationships, increase revenue opportunities, and deliver a seamless client experience.

This role will be based in Tokyo following a 6-12 month onboarding period in either the Singapore or Hong Kong office.

Responsibilities

Client Relationship Management

Manage a designated portfolio of institutional clients in line with regional and global business objectives.
Focus on coverage of Japan-based offices of major international asset managers, banks, hedge funds, and insurance companies.
Coordinate relationship management efforts across capital markets and investment banking teams to strengthen client penetration and increase share of wallet.
Develop and maintain senior-level relationships, including engagement with executive and C-suite stakeholders.
Serve as a trusted advisor to clients by understanding their strategic priorities and providing relevant market insights and solutions.
Lead client engagement initiatives, identify new business opportunities, and facilitate transactions across the organization.
Collaborate with various client-facing teams to address client needs, resolve issues, and enhance overall connectivity.
Facilitate meaningful interactions between senior management and key client organizations.
Establish performance objectives for client relationships and regularly assess progress against agreed goals.
Identify and onboard additional strategic clients aligned with business priorities.

Client Governance & Strategic Oversight

Monitor resource allocation across covered clients and ensure investments generate expected commercial outcomes.
Partner with clients throughout the entire relationship lifecycle, ensuring internal stakeholders are aligned with client expectations and strategic objectives.
Work closely with corporate and support functions to deliver a consistently high-quality client experience from pre-trade through post-trade activities.
Maintain accurate client interaction records and relationship plans within internal CRM systems.
Develop a comprehensive understanding of clients business models, financial conditions, strategic priorities, and operational considerations.
Ensure appropriate oversight of client-related activities and opportunities across the organization.

Stakeholder Management

Partner closely with regional relationship management leadership.
Engage regularly with senior management across global markets, investment banking, product groups, and sales organizations.
Coordinate with regional and global product specialists to deliver tailored client solutions.
Work alongside client account management, strategy, operations, and client service teams to support commercial objectives and enhance client outcomes.

Requirements

Experience

Minimum 10 years of experience in Global Markets sales, institutional sales, relationship management, or a related financial services function.
At least 5 years of direct coverage experience with institutional investors in Japan, including asset managers, hedge funds, insurance companies, or banking clients.
Demonstrated track record of building and managing senior-level client relationships and generating commercial outcomes.
Experience working across multiple business units and coordinating stakeholders to deliver complex client solutions.

Skills & Competencies

Strong understanding of global financial markets, institutional investor requirements, and capital markets products.
Ability to influence and collaborate effectively across diverse teams and organizational functions.
Strong commercial acumen with a client-centric approach.
Excellent interpersonal, communication, and stakeholder management skills.
Deep understanding of both financial and non-financial risks relevant to institutional clients and financial institutions.
Ability to operate effectively in a dynamic, highly matrixed, and international environment.
Professional working proficiency in both English and Japanese in order to liaise with Japanese speaking stakeholders.
The successful candidate will initially be based in either Singapore or Hong Kong for a 6-12 month onboarding and training period before relocating to Tokyo.

EA: JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel: R24123855
EA Personnel Name: Mei Kamioka

#LI-JACSG #countrysingapore

Senior Relationship Manager (Executive Director) - Global Markets Institutional Sales Based in Tokyo