About the Job

The individual will provide leadership to the IT Resiliency Projects Delivery capability of Great Eastern. The individual will be part of the core team that will drive the IT Infrastructure strategy and resilience, and execution of projects in traditional, cloud, and hybrid environments. The individual will be assigned a portfolio of IT Resiliency projects, ensuring successful and timely delivery of the projects under the IT Infrastructure function. The individual will require to enforce good project management and compliance to Great Eastern IT project governance and processes.

Establish and enforce project governance, standards, and best practices.
Lead and oversee complex, multi-phase projects with significant business impact, ensuring projects are delivered within scope and timelines with the resources allocated.
Define project objectives, deliverables, and success criteria aligned with strategic goals.
Track project milestones and highlight project risks promptly to PSC and senior management.
Ensure alignment with internal PMO standards and comply with PMO processes.
Manage internal business and other stakeholders to understand and analyze business requirements, translating business IT requirements into technical requirements.
Coordinate and bridge between vendors and internal teams for troubleshooting of issues and post-mortem activities.
Develop, implement, and ensure the systems resilience are available to handle outages, cyber threats, and third-party vendor risks. Advocate continuous service improvement to ensure improvement plans are in place to address operational gaps.
Ensure compliance with the regulatory requirements of BNM and MAS Guidelines
Plan and execute Disaster Recovery exercises (DRE) and address all technical issues identified or occurred during the exercises.
Ensure recovery objectives (RTO & RPO) are met for the DR exercises.
Manage and oversee the recovery of systems during major disruptions.
Ensure the Disaster Recovery procedure documents are reviewed annually and updated with the latest architecture design, recovery strategy, and associated upstream and downstream systems.
Proactively identify risks, interdependencies, potential roadblocks, and recommending solutions.
Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies to understand the risk and better safeguard the company.
Highlights any potential concerns /risks and proactively shares best risk management practices.

We are looking for people with

Bachelor's Degree in Computer Science / Information Technology, or Diploma in a relevant field.
8+ years in project management, IT disaster recovery, or risk management in relevant industry.
Advanced project management skills with strategic planning and program management capabilities.
Strong leadership, negotiation, and stakeholder management skills.
Experience and knowledgeable in enterprise architectures and technologies for network, servers, database, storage and middleware.
Planning and organizational skills for undertaking team leadership and BAU workload management.
Self-driven with a positive attitude and strong leadership skills to champion for culture change management initiatives within IT and with interfacing Business stakeholders.
Strong and factual communication skills and able to manage situations/conflicts and influence others.
Ability to communicate Project Risk, Assumptions, Issues and Dependencies clearly.
Good analytical skills and a creative approach to problem solving. Team player who can lead in brainstorm sessions with peers to solve problems and make decisions.
Experience working with multiple internal and external teams (Business and IT)
Ability to coordinate complex troubleshooting and post-mortem activities across teams and vendors.
Proven ability to deliver projects successfully in complex, fast-paced environments.
Experience of Technology Infrastructure vendors, and associated product/service offering and industry technology trends as well as IT security, Risk Management and Security Control will be an advantage.
High level of integrity takes accountability of work and good attitude over teamwork.
Takes initiative to improve current state of things and adaptable to embrace new changes.]

How you succeed

Champion and embody our Core Values in everyday tasks and interactions.
Demonstrate high level of integrity and accountability.
Take initiative to drive improvements and embrace change.
Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Infrastructure Project Manager (IT Resiliency)