ticketing systems , DHCP, Servicenow, Vpn, Dns, Windows operating systems, zendesk, Microsoft Office Suite

Linux, Uc4, Outlook, Ms Windows, Dynatrace, Data Center Operation, Tivoli

Performance Monitoring, Windows Services, Lan, Iis, Web Applications, Active Directory Administration, Dns, Wan, DHCP, Wireshark, Network Troubleshooting, SQL Reporting Services, Telnet, Microsoft SQL Server SQL 2008 2012 or similar, SSIS SQL Jobs, Application and Operating System log analysis, Data Analysis, SQL query development, Group Policy fundamentals, Security permissions, VMware environments, Troubleshooting, Ports, Windows Server environments, XML review and analysis, network packet analysis tools

Microsoft Office, Customer Interaction, Windows Operating System