Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

Grow Relentlessly: Strive to become our best, most authentic selves
Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed
Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation
Focus on Impact: Create impact through bias for action and tangible results
Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession

We are looking for a reliable and proactive Administrative Assistant to support the daily operations of our Collections team. In this role, you will handle a variety of clerical and administrative tasks to ensure the department runs efficiently. You will be the primary point of contact for internal administrative needs, allowing our Collections Agents to focus on their core responsibilities.

What will you do:

General Clerical Support
Manage the department's physical and digital filing systems, ensuring documents are stored, organized, and retrievable
Handle incoming and outgoing mail, including printing, folding, and posting invoices or letters
Scan and upload documents into the company database
Monitor general office supplies and place orders as needed for the team
Data Entry & Database Management
Perform high-volume data entry to update customer records (e.g., updating address changes, phone numbers, or contact names)
Assist in cleaning up database records to remove duplicates or correct formatting errors
Type up meeting minutes and distribute them to the team
Communication & Coordination
Answer general departmental phone lines, take messages, and route calls to the appropriate team member
Monitor the general team email inbox and forward inquiries to the correct person
Schedule team meetings, manage calendar appointments, and assist with conference room bookings
Team Support
Assist with the onboarding of new hires by setting up workstations and requesting IT access
Prepare basic PowerPoint presentations or Word documents for management review
Handle sensitive and confidential information with discretion
Job function listed is not exhaustive and can include other responsibilities as assigned

Requirements

What are we looking for:

At least SPM and equivalent
Has experience in an administrative assistant, receptionist, or data entry role
Computer Literacy: Proficient in Microsoft Office Suite (Word, basic Excel), Google Workspace, and comfortable learning new software
Communication: Clear verbal and written communication skills
Organization: Strong time management skills and the ability to multitask without losing track of details
Reliability: Dependable, and able to work independently with minimal supervision

This is a 1-year contract role.

Benefits

Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries
Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life
Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too
Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching
Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us Learn about our Stories here.

Collections Administrative Officer (1 year contract)