Facilitate the team in handling Shopee's Cross Border e-commerce activities, including business development, operations, business intelligence, marketing, payment, warehouse and logistics. Provide corresponding product solution / support for features and live issues
Responsible for overseeing the whole product cycle (planning, researching, designing, developing, and implementing) of Cross Border Ecommerce products. Apply agile methodology, conduct data analysis and prioritise requirements accordingly
Engage internal and external stakeholders, build up domain expertise to understand business requirements and identify strategic opportunities
Focus on centralising all product-related requests from all fronts of Cross Border departments and putting them into well-written business requirement documents (BRD)
Coordinate with other PMs and locals to ensure proper product design can fulfil Cross Border business needs. Prepare and conduct necessary testings
Manage feature rollout closely with business with training, deployment planning, day-to-day support, feedback gathering, etc.
Ensure live issues are handled properly and timely. Drive solution and enhancement to reduce systematic issues and improve user experience

Bachelor's degree, preferably in Engineering, Computer Science or a related technical field with system knowledge
Minimum 3 years of experience in product design or project management. Experience in system design / architecture or restful API design / implementation would be an advantage
Strong in logic, critical thinking and problem solving skills. Proven ability to handle complex system requests
Good understanding of eCommerce markets, competition and customers or Cross Border business
Strong ownership, with a self-starter mindset, and willingness to learn
Adaptable, open minded and comfortable working in a dynamic environment
Proven track record in managing multiple projects and deliver on time
Effectively communicate complex business/technical information with different audiences verbally or in writing
Team player, able to work effectively with people at all levels in an organisation

Senior Business Product Manager - Regional Cross Border