Servicenow, Performance Monitoring, Microsoft platforms, Inquiry ticket management, Knowledge Management, Customer service practices, Process Optimization, SLA compliance

SAP, Microsoft Office, Excel, Order to Cash function, invoice portals, billing reports

Sap Successfactors, SAP BTP, Boomi, Employee Central, Integration Architecture, Azure Integration Services, Monitoring, interface specifications, Mappings, SuccessFactors Integration Center, data flows, error handling

ERP System - NetSuite preferred, accounts receivable management , Netsuite, Financial Reconciliations, Microsoft Excel Intermediate, Billing Operations, Stakeholder Management, Advanced Excel Reporting, Contract PO Review, Cash Application, Customer Portals, Process Improvement Automation, Revenue Recognition Concepts, Salesforce, Collections Dispute Resolution, Multi-Currency Billing