Company Description Singapore-headquartered TDCX provides transformative digital customer experience solutions for leading and disruptive global brands, helping them acquire customers, build loyalty, and safeguard online communities. The company serves clients across diverse industries, including fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming, and e-commerce. With a strong presence in Asia and a growing global footprint, TDCX is a trusted partner for high-growth companies seeking to tap regional and international markets. TDCX is committed to responsible business practices, with corporate social responsibility initiatives focused on improving the lives of its people, communities, and the environment. The company employs more than 19,000 team members across 34 campuses worldwide, offering opportunities to work in a multicultural, dynamic environment.

Role Description This full-time, on-site role is based in Kuala Lumpur and focuses on digital marketing sales for Mandarin-speaking markets. The Digital Marketing Sales Specialist will engage with business customers to understand their marketing objectives and recommend appropriate digital advertising solutions. Responsibilities include managing a sales pipeline, conducting consultative sales calls, presenting product features and benefits, and supporting clients in optimizing their campaigns for performance and ROI. The role involves working with internal teams to resolve client issues, analyzing campaign data to identify growth opportunities, and maintaining accurate records in CRM and other sales tools. The specialist will also contribute to continuous process improvement, uphold TDCX's customer experience standards, and meet or exceed individual and team sales targets.

Qualifications

Fluency in Mandarin and strong English communication skills, both written and spoken.
Proven experience in digital marketing sales, online advertising, or account management.
Relevant diploma or degree in Business, Marketing, Communications, or a related field is preferred.

(Immediate joiner)Digital Marketing Sales Specialist - Mandarin Speaker