Communication Skills, Analytical Abilities, ERP Knowledge, Adaptability, Team Player, Proactive Attitude, Detail-Oriented

customer service, digital tools, Finance Operations, billing, Collection, Customer Engagement

Ms Excel, Problem Solving, Negotiation, Customer Service, Communication

sop development , Quality audits, Quality Control, Workflow optimisation, Service Quality, Process improvement, Performance Analysis, Customer Service Operations

Attention To Detail, Escalation processes, Outbound customer service

Quality assurance, Outbound customer service, Process Documentation, Professional communications

Excel, Understanding of Financial Markets and Statements, Excellent written and verbal communication in English, Word, Microsoft Office Skills – Outlook, Professional working level in Mandarin

Microsoft Excel, microsoft outlook, cross-cultural awareness, Conflict Management, budget negotiation, protocol analysis, Problem Solving, cro collaboration, pharmaceutical development, Microsoft Word, Time Management, customer service