- SOC Supervisor (Penang)
- SOC Supervisor (Penang)
Shopee- Posted 7 days ago
- Be among the first 10 applicants
Job Description
Job Description
- Responsible for daily Sorting Centre operations, including physical processes, mainly receiving, sorting, and outbound activities
- Involved in scheduling, staffing, workflow management, and monitoring of key performance metrics
- Manage multiple stakeholders by coordinating with the manpower provider, and internal operations teams
- Ensure operations meet targeted Service Level Agreements (SLAs) through general management, while demonstrating problem-solving and employee coaching/training skills where necessary
- Provide daily data reports and identify potential improvements to existing processes to reduce bottlenecks and enhance team efficiency
- Working Location: Ground Floor Warehouse And Mezzanine Office 1, PMT 1629, Jalan Besar Sungai Bakap, Sungai Bakap, 14200 Sungai Jawi, Pulau Pinang, Malaysia
- Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
- SPM or Diploma in the related fields.
- Prior experience in warehouse operations is preferred
- Strong leadership skills with the ability to promote collaboration and teamwork across departments and stakeholders
- Familiarity with Warehouse Management Systems (WMS) is encouraged
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