Account Executive

About ARBA Travel

ARBA Travel marries humanely with technology to build a better travel experience. We aim to become the leading Travel Company in Halal Tourism which is valued at $250 Billion worldwide. We have been awarded Top 30 SME in Malaysia by SME Corp Malaysia. We aim big, start small & move fast.

We work only with A-Talent. We favor hiring from diverse backgrounds, not just in tourism!*

Our team spans various disciplines from top universities worldwide: Finance, Engineering, Political Economy, Biotech, Actuarial Science, Computer Science, Digital Marketing, Islamic Studies, Psychology, and Tourism. Some of us are also actively involved in NGOs & philanthropy.

Your Mission

As our Account Executive, your mission is to deliver absolute financial accuracy and clarity across a complex, multi-entity landscape. You will take full ownership of the numbers, maintaining rigorous structure and precision to support the continued scale of our finance operations.

Key Responsibilities

Accounts Receivable (Main)

• Manage day-to-day AR, including invoicing, tour deposits, instalment and balance payments, collections, outstanding balances and ageing
• Track each customer's payment status against tour departure dates and payment deadlines
• Keep accurate records of customer deposits, payments, refunds, credit notes and cancellations
• Reconcile customer collections, payment gateway and card charges, bank transactions and accounting records regularly
• Reconcile sales and collections from travel fairs (such as MATTA Fair), roadshows and online channels
• Follow up on overdue payments and resolve payment discrepancies with customers and the Sales team
• Prepare and maintain AR ageing reports, collection status reports and other AR schedules

Accounts Payable (Supporting)

• Help with day-to-day AP, including invoice verification, payment preparation and payment tracking
• Verify supplier invoices and supporting documents from airlines, hotels, ground handlers, visa agents and other vendors, and make sure approvals are in place before payment
• Help process local and overseas payments, including foreign currency remittances, so suppliers are paid before tour departure
• Help reconcile supplier statements and follow up on discrepancies, missing invoices or outstanding items
• Help with payment runs and make sure every payment has valid documentation and approval

General Accounting and Month-End (Supporting)

• Help with bank reconciliations and investigate unmatched or unidentified receipts and payments
• Make sure all AR and AP transactions are recorded in the accounting system accurately and on time
• Help with month-end closing, including AR and AP reconciliation, accruals, prepayments and supporting schedules
• Help match tour revenue and costs for each departure or tour group
• Keep proper documentation and audit trails for all AR and AP transactions
• Work with Sales, Operations, Customer Service and Ticketing to resolve billing, collection, refund and payment issues

What You Must Bring:

- Technical Expertise. In-depth knowledge of International Accounting Standards to ensure full compliance across all ARBA entities.

- Operational Precision. A disciplined approach to systematic record keeping, recording customer deposits, issuing invoices, and reconciling cash flow records without error.

What We're Looking For:

- Degree in Accounting (Preferred), Finance, or a related field

- Prior experience in management accounting or a finance executive role is preferred

- Proficiency in Accounting Software and Google Sheets

- Meticulous attention to detail with the ability to manage multiple accounts simultaneously

- A proactive attitude and willingness to support ad-hoc tasks when needed

Perks & Benefits

• - Competitive Base Salary
• - Medical Insurance
• - Health allowance
• - Cost of Living Allowance
• - Work-From-Anywhere Days
• - Join Company's Domestic or Oversea trip
• - Access to growth courses