Job Description
The Account Manager is responsible for managing and growing customer relationships across the Central Southeast Asia region, ensuring customer satisfaction, account profitability, and achievement of revenue targets. This role serves as the primary commercial and technical interface between customers and NOV ReedHycalog, driving business development opportunities and delivering value-added drilling solutions.
The incumbent will manage the full sales cycle, including opportunity identification, tender participation, proposal development, contract negotiation, purchase order acquisition, product delivery coordination, invoicing, and accounts receivable collection.
The role supports the Premium Drill Bits, Borehole Enlargement, and Coring Services product lines and requires close collaboration with customers, operations, engineering, and other internal stakeholders across multiple countries.
Responsibilities
- Develop and maintain strong relationships with key customer accounts to ensure long-term business growth and customer satisfaction.
- Identify, qualify, and pursue new sales opportunities for ReedHycalog products and services.
- Develop account plans and sales strategies to achieve revenue and profitability objectives.
- Monitor market conditions, customer activities, and competitive developments to identify growth opportunities.
- Manage the complete sales process from lead generation through order fulfillment and payment collection.
- Prepare and deliver technical and commercial presentations to customers.
- Participate in tenders, bids, and contract negotiations.
- Develop technical proposals, tender submissions, commercial quotations, and supporting documentation.
- Coordinate with internal teams to ensure successful delivery of products and services.
- Maintain accurate operational and financial records for the assigned area.
- Work closely with Sales, Operations, Engineering, and Supply Chain teams to deliver customer solutions.
- Support regional business initiatives and strategic growth objectives.
- Travel domestically and internationally, including occasional visits to drilling rig and wellsite locations.
- Conduct all business activities in accordance with NOV policies, industry regulations, and ethical standards.
Requirements
- Bachelor's Degree in Engineering or a related technical discipline.
- Minimum 5 years of experience in the Oil & Gas industry.
- Experience in drilling operations, drilling tools, or drilling services is highly preferred.
- Proven experience in technical sales, account management, or business development.
- Strong understanding of drilling operations and related technologies.
- Proficient in Microsoft Office applications.
- Excellent communication, presentation, negotiation, analytical, and problem-solving skills.
- Experience working in multicultural and geographically dispersed environments.
- High level of integrity, professionalism, and customer focus.
- Willingness to travel and provide operational support when required.
About Us
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers needs and work with them to deliver the finest products and services on time and on budget.
About The Team
Corporate
Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
