Account Manager

Role Summary:

As an Account Manager, you will lead client accounts and projects for Malaysia. You will be a key player that focuses on delivering top-notch service and high-quality work. This role, as part of our Southeast Asia team, will work closely with team members and external vendors to drive campaign and client success, bridging client objectives with delivery capabilities.

Key Responsibilities:

• Develop strong relationships with clients, acting as their primary point of contact.
• Lead account planning, strategy discussions, and project delivery.
• Manage budgets, timelines, and quality control for all campaigns.
• Collaborate with creative, media, and production teams as well as offshore teams to ensure smooth production processes and seamless execution.
• Identify growth opportunities and contribute to pitch and proposal development.
• Supervise junior staff and provide mentorship and guidance.

Requirements:

• Minimum 5 years experience in account management or project management within an agency environment.
• Solid understanding of digital, ATL/BTL marketing, and production workflows.
• Experience in social media management and well versed in all social platforms
• Strong interpersonal and presentation skills.
• Detail-oriented with strong leadership qualities.
• Positive team player with a collaborative attitude.
• Experience working with regional clients is advantageous.
• Fluent verbal and written communication in English; proficiency in additional languages is a plus.

Work Environment:

• Hybrid Model: The role operates within a hybrid working model, with teams in the office around three days a week.
• Regional Collaboration: Regular interaction with regional offshore teams, requiring flexibility and respect of diverse cultures.
• Dynamic Projects: Engagement in a variety of projects across different media channels, providing a dynamic environment.