Account Operations Executive

Description

The Account Operations Executive in SEA will play a crucial role in managing client accounts and ensuring seamless operations. This position requires a detail-oriented individual who can effectively communicate with clients and internal teams, ensuring that all account-related tasks are executed efficiently.

Responsibilities

• Manage day-to-day account operations and ensure optimal service delivery to clients.
• Collaborate with cross-functional teams to resolve client issues and enhance service offerings.
• Monitor account performance metrics and prepare regular reports for management.
• Assist in the onboarding of new clients and provide training on account management tools and processes.
• Maintain accurate records of client interactions and transactions.

Skills and Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.