Admin Administrator

Job Responsibilities:

1. Sales Administration

• Provide day-to-day administrative support to the sales team.
• Prepare, process, and maintain sales documents, including quotations, sales orders, invoices and related records.
• Maintain accurate sales records, customer databases and CRM updates.
• Track sales orders, deliveries, and payment status in coordination with finance and operations.

2. Coordination & Customer Support

• Act as a key point of contact between the sales team, customers, and internal departments.
• Attend to and resolve customer inquiries and issues related to orders and documentation.
• A proactive approach to problem-solving and willingness to take initiative to interact with client on the delivery date, datasheet and assist on preparing price / quotation. Streamline processes and resolve inquiries.
• Deliver parts to local customers and vendors as required.
• Perform additional administrative tasks as assigned by the supervisor.

3. Loan Inventory Management

• Maintain and track loan inventory issued to customers.
• Monitor inventory movement, returns, and outstanding items, ensuring accurate records and timely follow-ups.

Required Qualifications & Skills:

• Candidate must possess at least Diploma or Degree in Business Studies or related field.
• Minimum 2 years of relevant experience in administration, sales support role or related role, preferable in a fast-paced environment.
• Experience in sales environment, with a basic understanding of sales processes and terminology.
• Possess own transportation with a valid driving license and willing to travel locally for deliveries.
• Candidate with basic logistics knowledge and inventory management skill will be added advantages.
• Proficiency in Microsoft Office software, especially Excel.
• Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills & tactfulness in handling customer enquiries.
• A proactive, flexible and adaptable mindset to handle a diverse range of tasks.
• With a highly analytical mindset, and the ability to work systematically under pressure.
• Fluent in English, Malay and Chinese (both spoken and written) in order to facilitate seamless communication and support for overseas clients, partners and internal teams.