This position is located at
46, Jalan Tago 2, Taman Perindustrian Tago, Persiaran Industri Sri Damansara, 52200 Kuala Lumpur. Please check the travel distance before confirming your application for the position.
Are you someone who enjoys helping people and solving problems We're looking for a
Customer Service Admin Assistant to join our growing team. In this role, you'll handle customer enquiries, support daily operations, and ensure every customer has a great experience with us.
Jobscope
- Attend to customer calls, messages, and emails handle orders, enquiries, and complaints professionally.
- Record and update customer details accurately in the system.
- Follow up with customers to ensure issues or orders are resolved smoothly.
- Work closely with internal teams to solve problems and provide timely updates.
- Prepare simple reports and assist with admin or support tasks when needed.
- Build and maintain good relationships with customers and colleagues.
Requirement
- Minimum 1 year of experience in customer service fresh grads are welcome too!
- Good communication skills in Bahasa Malaysia and English.
- Organized, detail-oriented and able to multitask.
- Proficient in Microsoft Excel, Word and PowerPoint.
- Responsible, trustworthy, and able to handle confidential information.
- Can start work immediately is a plus!
