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Solarvest

Admin / Customer Service Intern (Monitoring Support) (PG)

Solarvest
Bukit Mertajam, Penang, Malaysia
Fresher
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  • Posted 3 months ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Daily Monitoring Support
  • Assist in daily monitoring of customer systems using monitoring platforms
  • Identify basic system status (normal / offline / low performance)
  • Record monitoring findings accurately in tracking sheets
  • Data Entry & Updates
  • Update customer system data in Google Sheets / internal databases
  • Maintain organised and accurate records for monitoring and service follow-ups
  • Assist in preparing simple monitoring summaries when required
  • Customer Service Assistance
  • Support the customer service team by providing updated system information
  • Assist in drafting basic customer updates (under guidance)
  • Help follow up on pending monitoring-related cases
  • Admin Support
  • Organise monitoring records, reports, and screenshots
  • Support other administrative tasks related to monitoring and customer service
  • Perform ad-hoc duties assigned by the supervisor

Requirements

  • Diploma / Degree students in:
  • Business Administration
  • Engineering (Electrical / Renewable Energy - advantage)
  • Customer Service or related fields
  • Proficient in Excel / Google Sheets
  • Comfortable working with data and repetitive monitoring tasks
  • Able to follow instructions and standard procedures
  • Attention to detail and good time management

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

Solarvest

Job ID: 137388867

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Last Updated: 08-04-2026 05:57:13 AM
Homejobs in Bukit MertajamAdmin / Customer Service Intern (Monitoring Support) (PG)

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