Administrative Assistant

Join a globally established leader in claims management

Gain exposure to office administration, HR support, and facilities coordination

Build a versatile administrative career in a professional services environment

Impact of the Role

The Administrative Assistant plays an important role in supporting the smooth day-to-day operations of the office.

By coordinating administrative activities, supporting HR processes, assisting with facilities management, and managing front-office duties, this role helps ensure the team operates efficiently and delivers high-quality service to clients and partners.

About the Role

Crawford & Company is looking for a proactive and organized Administrative Assistant to support office operations, facilities coordination, HR administration, and reception functions.

This role offers broad exposure across administrative support, HR coordination, facilities management, and front-office responsibilities, making it ideal for fresh graduates or candidates seeking a versatile administrative career path.

Key Responsibilities

Office Administration

• Manage procurement requests, purchase orders, and office supplies
• Maintain office records including directories, licenses, invoices, and bills
• Prepare company profiles, directories, and client communication materials when required

Facilities Coordination

• Coordinate vendor access cards, work permits, and liaise with building management
• Oversee facilities matters including air-conditioning, fire extinguishers, water dispensers, and tenancy agreements

HR Administrative Support

• Provide HR support including staff access cards, HR documentation, training registrations, and probation tracking

Reception & Front Office

• Welcome visitors and manage reception duties
• Answer incoming calls and manage meeting room bookings
• Assist with travel arrangements

Office Events & Activities

• Support office events, festive setups, and other administrative duties as assigned

What we are looking for

Qualifications

• Diploma or Degree in Business Administration, Human Resources, or related disciplines
• SPM holders with at least 1 year of relevant administrative experience are encouraged to apply

Experience

• Fresh graduates are encouraged to apply
• 1 year of administrative experience is an advantage

Skills & Competencies

• Good communication skills in English and Bahasa Malaysia
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Strong organizational and multitasking skills
• Ability to prioritize tasks and manage multiple responsibilities
• Willingness to learn new skills and adapt to new tasks

Why join Crawford

At Crawford, we are people taking care of people. Every task we perform supports our mission of helping restore lives, businesses, and communities when unexpected events occur.

With over 80 years of global expertise and a presence across Asia and around the world, Crawford offers meaningful work, professional growth, and the opportunity to be part of a global organization.

We are guided by our shared values system RESTORE.

Our RESTORE Values

• Respect integrity and ethical behaviour
• Empowerment through ownership and growth
• Sustainability in our communities
• Training and continuous learning
• One Crawford, working as one global team
• Recognition for work well done
• Entrepreneurial Spirit to innovate and improve

What we offer

• Competitive salary and benefits
• Career advancement opportunities locally, regionally, and globally across 700+ locations in 70 countries
• Continuous training and professional development throughout your career
• A collaborative and supportive work environment