Administrative Assistant/ Educational Consultant

Administrative Assistant/ Education Consultant (Bukit Mertajam)
Speech Academy Sdn Bhd is growing, and we're looking for a motivated, people-focused Administrative Assistant/ Education Consultant to join our Penang team. If you enjoy working with parents and students, are organized, sales-savvy, and want to be part of an education brand that builds confident communicators — we'd love to meet you.
Location
Penang Branch – Bukit Mertajam (Juru Sentral)
Employment Type
Full-time (Probation → Confirmation)
Key Responsibilities
As an Administrative Assistant/Education Consultant, you will play a vital role in both enrolment and daily center operations:

• Handle enquiries (walk-ins, phone calls, WhatsApp) and convert them into student enrolments
• Manage student registrations, attendance, and administrative records
• Process payments, issue receipts, and follow up on outstanding fees
• Coordinate class schedules, make-up lessons, and trainer arrangements
• Communicate professionally with parents regarding classes, updates, and student needs
• Prepare worksheets, materials, and center documents when required
• Support marketing activities, workshops, events, and outreach initiatives
• Represent the Academy in building relationships with schools and external partners
• Maintain center organization, cleanliness, and smooth daily operations
• Assist with ad-hoc academic and administrative projects as assigned
  

Salary & Commission

• Basic Salary: RM2,600 / month
• Attractive Sales Commission Scheme based on monthly revenue performance
• Commission tiers scale up significantly with higher revenue performance
• Commission structure reviewed quarterly
  

(This role is ideal for someone confident in sales conversations, relationship-building, and fresh graduates.)
Working Schedule

• 5 working days per week (including weekends)
• Working hours may vary based on operational needs
  

Growth & Benefits

• Probation leading to full-time confirmation (as early as 3 months based on performance)
• Minimum 3% salary increment upon confirmation, subject to performance
• Annual leave, medical leave, and public holidays in accordance with company policy
• Opportunity to grow within a well-established education brand
  

Who We're Looking For

• Strong communication and interpersonal skills
• Comfortable with sales, enrolment conversations, and follow-ups
• Highly organized, responsible, and detail-oriented
• Professional, trustworthy, and aligned with ethical work standards
• Willing to commit long-term and grow with the company
• Prior experience in education, admin, customer service, or sales is an advantage
• Proficiency in English, Malay, and Mandarin is required
• Proficiency in other local languages is preferred
  

How to Apply
Interested candidates are invited to send their CV to [Confidential Information] with a short introduction explaining why they'd be a great fit for this role.

Join us in shaping confident speakers and future leaders.