Administrator

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for an Administrator to join our team in Port Klang, Malaysia with a focus particularly in our Agriculture business stream. The Administrator will provide administration and clerical support to the Agriculture Department. This role involves handling documentation, coordinating inspection schedules, maintaining records and ensuring smooth communication between clients, surveyors, and internal teams.

Some of the job responsibilities include:

• Handle day-to-day administrative tasks including filing, data entry, and correspondence
• Prepare and process inspection-related documents, certificates and reports for palm oil.
• Assist in coordinating inspection schedules with surveyors, clients and third parties.
• Maintain proper records of shipments, testing and certification documents.
• Monitor incoming and outgoing communications (emails, calls, letters) and respond promptly.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.

Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential

• Communication: Good interpersonal skills, able to communicate both verbally and in writing and liaise professionally at all levels within the company, both UK and overseas.
• A team player with dignity and due respect for fellow colleagues.
• A good understanding of quality of service and appreciation of factors involved in delivering a quality service.
• Excellent organisation and time-management skills with a good attention to detail and accuracy.
• IT Literate: Competence with standard Microsoft software packages and competent in preparing management information and reports.
• A proactive approach working from your own initiative.
• Previous working experience in client service/management is preferred
• Undergraduate degree in any field
• Experience within Testing, Inspection and Certification (TIC) industry, specifically focused on agricultural commodities and global trading standards

Required Competencies

• Proactive approach to first class customer service delivery
• Inquisitive / willingness to learn and develop skills and knowledge
• Excellent communicator at all levels
• Willingness to go the extra mile in order to maintain service delivery and client satisfaction
• Ability to work independently and as part of a wider team in order to fulfil customer and business expectations

Required Languages

• English & Bahasa (in business proficiency level for written and verbal communication)

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.