Ads Sales Team Leader

Job Title: Delivery Operations Senior Analyst.
What are we looking for:

. (B2B) Business to Business & Sales strategy development and implementation to hit sales targets and achieve growth rate with ability to develop pipelines and opportunities.

. Develop sales cadence and monitors staff performance, and counsels and advises to ensure compatibility, maximum effectiveness, and continued growth on a constant basis.

. Develop and empower high performing sales team to understand advertiser needs, identify solutions, and deliver innovation to scale customer ROI across SMB.

. Perform the team huddle to share new updates, team engagement, encourage staff's creativity and innovation.

. Provides direction, feedback, develops, and motivates team members to exceed overall performance, targets, and other objectives.

. Provides supervision and direction to subordinate staff and coordinates workflow.

. Expert of industry with answers questions and resolves problems within the work unit supervised.

. Monitors the accuracy, completeness, and timeliness of completion of the duties for the team supervised.

. Conducts 1-1 coaching / performance evaluations on subordinated staff to achieve and exceed assigned objectives.

. Orienting the new staff and focus on improving the overall performance.

. Reports on the overall performance of the team and suggests possible areas of improvement.

. Manage team's schedule, shift arrangement, leave approval, OT plan (when needed) and Update schedule accordingly.

. Actively participate in client calibration.

. Update & maintain staff database details.

. Ensure team have access to all necessary tools and documents needed to work.

. Answer client queries and work together with OMs on client escalations.

. Assist the Human Resources team and Manager with recruitment interview.

Requirements on Key Qualification

. Bachelor above degree/University degree/equivalent degree

. Minimum 3-5 years of extensive working experience in sales account management and digital advertising sales/ business development industry.

. Minimum 1 year experience of management experience, leading and inspiring sales team with successful previous experience as a sales leader with consistently meeting or exceeding targets.

. Both English and Malay languages are required.

. Proven record of success with the entire sales process, from planning to closing. . Analytical skills and process management skills for scaled operations, high attention to detail and rigour, can-do attitude, and desire to learn, metrics driven sales organization.

. Problem solving abilities, adept at identifying and resolving issues that arise during daily operations.

. Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization & maintaining a positive work environment.

. Proficient in MS Office applications (Excel, Word, PowerPoint)

. Excellent verbal and written communication skills.

. Strong leadership abilities, able to motivate and guide team members, resolve conflicts, and foster a positive and productive work environment

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