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KHIND Malaysia

Agency Growth, Assistant Manager

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  • Posted 4 days ago
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Job Description

Agency Growth & Development (Senior Executive/Assistant Manager)

Agency Strategy & Growth

  • Develop and execute a nationwide agency growth strategy aligned with the company's business objectives.
  • Build, scale, and strengthen the agency network to achieve sustainable sales growth.
  • Work closely with agency leaders to set performance goals, growth plans, and market expansion strategies.
  • Monitor agency performance against monthly and quarterly targets, providing strategic guidance to improve productivity and effectiveness.
  • Conduct market research and competitor analysis to identify growth opportunities, refine agency propositions, and enhance market positioning.
  • Plan, execute, and support agency-led initiatives including sales campaigns, promotions, agency engagement events, roadshows, exhibitions, and on-ground activations.

Agency Recruitment & Onboarding

  • Lead nationwide recruitment of agency leaders and agents by developing strong talent pipelines through job platforms, community engagement, referrals, and social media channels.
  • Partner with agency leaders to identify, attract, and onboard high-potential agents.
  • Ensure a seamless onboarding journey through structured induction, certification, and training programs to enable fast ramp-up and productivity.

Agency Training & Capability Development

  • Design and implement structured training programs covering product knowledge, sales competencies, leadership skills, and agency management best practices.
  • Provide continuous coaching, mentoring, and performance feedback to agency leaders to strengthen leadership capability and agency sustainability.
  • Establish recognition, incentive, and reward frameworks to drive motivation, engagement, and long-term retention within the agency network.

Performance Management, Administration & Reporting

  • Track agency growth metrics including recruitment progress, agency leader effectiveness, productivity ratios, and overall sales performance.
  • Prepare regular reports on agency development progress, sales outcomes, market insights, and forward planning.
  • Ensure agencies operate in compliance with company policies, code of conduct, and relevant regulatory requirements.

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About Company

Job ID: 138813757

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