AI Chatbot Developer

About the Role: We are seeking a skilled AI Developer to design, develop, and deploy AI-powered chatbots. This role involves working with cutting-edge technologies and collaborating with cross-functional teams to deliver high-quality conversational experiences.

Responsibilities:

• Design, develop, and deploy AI-powered chatbots using NLP and machine learning techniques.
• Integrate chatbots with third-party services, APIs, CRMs, and enterprise platforms (e.g., Salesforce, Zendesk, Microsoft Teams).
• Build conversational flows, dialogue management, intent recognition, and entity extraction logic.
• Fine-tune language models for specific domains or use cases using tools like Rasa, Dialogflow, Microsoft Bot Framework, or IBM Watson Assistant.
• Collaborate with UX designers, product owners, and data scientists to ensure high-quality, human-centered conversational design.
• Monitor chatbot performance and continuously improve accuracy, engagement, and user satisfaction.
• Implement analytics, logging, and monitoring for chatbot interactions and user behavior.
• Ensure data privacy, security, and compliance with ethical AI practices in conversational systems.

Qualifications:

• Minimum Degree in Computer Science
• Minimum 5 years experience.
• Fluent in English and Mandarin

Required Skills: Proficiency in NLP and machine learning techniques, experience with chatbot frameworks, and strong programming skills.

Preferred Skills: Familiarity with UX design principles and experience in analytics tools.

Pay range and compensation package: RM6,000-RM7,999

Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. We encourage applications from individuals of all backgrounds and experiences.

Apply now to be part of our exciting journey! If you're ready to take the next step in your career, we'd love to hear from you! Send your resume to [Confidential Information].