AML Operations

Profile requirements

·        Minimum Certificate/STPM in Business Administration, Information Management, Finance, Banking, Insurance, or a related field. Diploma or Degree holders are preferred. Candidates without the stated qualifications must possess at least 6 years of relevant operations experience with a strong performance track record.

·        2–5 years of experience in administrative, operational, compliance, risk monitoring, or support functions.

·        Experience in reviewing, validating, and processing data with high accuracy.

·        Strong analytical and problem-solving skills.

·        Proficient in Microsoft Office applications, particularly Excel

·        Ability to follow established procedures, policies, and service standards.

·        Good written and verbal communication skills.

·        Ability to handle sensitive and confidential information with discretion.

Key responsibilities

·        Review and assess system-generated alerts based on established guidelines and criteria.

·        Conduct preliminary checks and validation to identify potential false positives or genuine cases requiring further review.

·        Ensure alerts are accurately documented, classified, and escalated to L2 teams where necessary.

·        Maintain complete and accurate records of alert assessments and actions taken.

·        Support reporting, tracking, and monitoring of alert volumes and trends.

·        Collaborate with operational, compliance, and business teams to ensure timely alert resolution.