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Manpower Singapore

Application Support Engineer (L2)

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  • Posted a month ago
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Job Description

About the Role:

Our client is seeking a proactive ApplicationSupport Engineer to join our Asset Management Technology team, to be based in KL Malaysia. This role is focused on supporting and enhancing our investment application systems which are critical components of our investment business. This includes support for real time trading as well as our multi slot investment batch applications. Batch and application support operates across APAC, EMEA and AMRS. You'll work across a range of technologies, to a global delivery schedule, ensuring performance and availability of our applications and data flows.

Key Responsibilities:

  • Provide time critical support and maintenance for multi-slot batch and applications which serve our global Asset Management business, ensuring rapid resolution and minimal impact to services and data integrity.
  • Perform application recovery, incident management and conduct root cause analysis, debugging failures and applying fixes across time zones.
  • Support scheduled release and deployment activities, including validation, rollback planning, and post-deployment monitoring.
  • Evaluate infrastructure, system and third-party changes to identify potential impact to supported application services.
  • Collaborate with infrastructure specialists to implement fixes and enhancements and participate in scheduled Disaster Recovery proving events during maintenance windows.
  • Work seamlessly with service partners to ensure robust service levels are maintained.
  • Produce and maintain technical documentation to support our production services.
  • Develop, test and maintain application code, contributing to sprint activities as part of our application lifecycle management.

About the Candidate:

The ideal candidate will possess the following:

  • Experience supporting Markit EDM / Charles River batch.
  • Familiarity with Data/ETL tools such Microsoft Azure and Microsoft Fabric.
  • Understanding of MQ (IBM MQ, ACE) for message-based integrations or equivalent.
  • Experience of working in an application support and maintenance role.
  • Strong proficiency in SQLfor data querying, processing and performance tuning.
  • Familiarity with Financial Services, preferably trading and the ability to ensure compliance throughout.
  • Understanding of data warehousing, ELT/ETL processes, and data modelling.
  • Experience using scheduling tools and in supporting applications running on Windows.
  • Ability to work independently and within cross-functional teams using agile development.

Desirable Skills:

  • Autosys scheduling , Ab Initio for ETL and batch processing
  • Exposure to DevOps practices and tools (CI/CD, automation).
  • Knowledge of Cloud-native development: Azure, Snowflake, ADF (Azure Data Factory) and DBT (Data Build Tool) for modular SQL development.
  • Understanding of Active Directory, Networks and Powershell scripting or equivalent.

Employment Type: Full-time

Location: Kuala Lumpur, Malaysia

We regret only shortlisted candidates will be notified.

Yen Leng Yap | EA License No.: 02C3423 | Personnel Registration No.: R1110894

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Job ID: 141746901