Application Support

Description

We are looking for an experienced Application Support professional to join our team in Southeast Asia. The ideal candidate will have a background in supporting applications, with a strong focus on troubleshooting and user support.

Responsibilities

• Monitor and support application performance and availability.
• Troubleshoot and resolve application issues in a timely manner.
• Provide user support and training on application functionality.
• Collaborate with development teams to improve application processes.
• Document application issues and resolutions for future reference.

Skills and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in application support or a related role.
• Strong understanding of application support processes and methodologies.
• Proficient in SQL and database management.
• Experience with ticketing systems and incident management.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.