Area Manager
Area Manager
Clarks- Posted 16 hours ago
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Job Description
Purpose
- To coach, inspire and develop the Retail Store Teams (and Departmental Business) in delivering a true brand experience for Clarks consumers.
- To coach, inspire and develop the Store Teams in driving volume and generating strong profits for the business, while clearing aged stocks quickly and effectively
- To take ownership of building the brand aligned to the commercial strategy across the retail estate
- To take ownership of the total store handling KPI's, delivering on set objectives across monthly, quarterly.
- To manage positive and constructive relationships with mall operation managers.
- Monitor & ensuring all store are operating as per SOP and Guideline
- Mange & ensure operational efficiency in each store
- Review & Work for improving of enthusiastic and professional standard of customer service
- Providing leadership by example & direction to all employees
- Manger inventory control and meet or exceed inventory goals
- Providing decision making with clear direction for performance improving or solve problem
- Setting employee and team goals and appropriate rewards for achievements
- Recruitment, training, development and succession of high performing, results driven associates
- Coach, monitor and develop team member for improved performance and recognize excellent
- Conduct performance appraisals for and coach development for staff on a regular basis
- Coordinate & manage quarterly stock take flow procedure & completion
- Brand visibility, image and awareness in the store and competitor
- Retail/ Outlet management and high standards of customer service
- Highly motivated, professional and effective team
- Proven track record in managing retail stores, sales driven operation savvy
- People oriented and administration
- In-depth knowledge and experience of Malaysia Retail market
- Proven track record in managing multiple stores
- Experience in people behavioural development and leading successful teams
- Experience in building and developing (coaching) store team member
- Knowledge of wider retail and sales environment and current trends
- Planning and organising
- Commercial awareness
- Drive and self-development
- Time management and delegation
- IT literate; ability to use excel, word, PowerPoint
- Fluent in English, Bahasa and preferable with Mandarin (written and oral)
- Business agility in a fast-moving retail environment
- Working independently, using initiative and judgement to lead decisions
- Excellent communicator
- Area management experience 2+ years
- Retail experience in a footware, apparel 2+
- Experience in Malaysia retail market 2+ years
More Info
Key Skills
About Company
Skills:
Operational Excellence, Team Leadership, Business Development, People Management, Strategic Planning, Time Management, reporting analysis, Analytical Problem-Solving, Customer Experience, Decision-Making, Communication
Skills:
Visual Merchandising, Profitability, sales growth, Retail Management, Inventory Management, Customer service