- High-impact leadership role with real influence
- Strong growth and development opportunity
About Our Client
A leading international beauty retailer with a strong retail presence in Malaysia, known for its fast-paced environment, people-focused culture, and commitment to operational excellence and commercial growth.
Job Description
- Oversee and lead multi-store retail operations across the Klang Valley, ensuring consistent execution and performance across all assigned stores.
- Drive sales performance, productivity, and operational excellence based on store volume and business priorities.
- Act as a strong people leader, coaching, developing, and managing Store Managers and senior store leaders.
- Identify operational gaps and proactively present solutions to improve store performance, customer experience, and team effectiveness.
- Partner closely with Head of Retail and senior stakeholders to align on expectations, restructuring plans, and store coverage.
- Manage flagship and high-volume stores where required, with hands-on involvement and regular in-store presence.
- Support internal talent development and succession planning, including moving and developing team members across stores.
- Ensure agility and speed in execution within a fast-paced retail environment, adapting quickly to changes and priorities.
The Successful Applicant
- Minimum 5-8 years of retail experience, with proven exposure to multi-store management.
- Strong people leadership skills, with the ability to coach, develop, and inspire senior Store Managers.
- Solid retail fundamentals and commercial acumen, with experience managing stores, people, and performance.
- Highly solutions-oriented problem solver who can identify issues and act decisively.
- Comfortable in a fast-paced, high-volume environment; backgrounds in fast fashion, mass retail, FMCG, or similar preferred.
- Hands-on leader willing to be present in stores, roll up sleeves, and lead by example.
What's on Offer
- Competitive basic salary of with additional allowances and benefits.
- Opportunity to lead and shape multi-store operations within a fast-paced, high-growth international retail brand.
- Strong emphasis on leadership development, coaching, and internal career progression.
- Flexible benefits and support, including transport, phone allowance, and annual flexibility benefits.
Contact: Li Lean Chan
Quote job ref: JN-122025-6904559
