Duties & ResponsibilitiesAchieve outlet sales targets by driving sales performance, managing manpower, and executing effective sales strategies.Ensure all outlets comply with the Company's Standard Operating Procedures (SOPs), policies, and operational standards.Oversee daily outlet operations, including sales promotions, merchandising compliance, logistics coordination, inventory control, and software/hardware maintenance.Lead, coach, mentor, and motivate Outlet Supervisors and Associates to achieve store KPIs and operational excellence.Partner with the Human Resources team on manpower planning, recruitment, employee performance appraisals, and training & development initiatives.
Job RequirementsMinimum 3 years of relevant working experience in retail operations or a related field.Willing to work on weekends, public holidays, and on a shift basis, including extended or irregular working hours when required.Proactive, self-motivated, and results-oriented with a positive attitude.Open-minded, adaptable, and able to work effectively in a fast-paced environment.
