Assistant Account Manager

Company Description

Bread Story is a renowned artisan bakery based in Pune, India, dedicated to crafting premium-quality baked goods with care and precision. Our expert chefs use only the finest ingredients to create an extensive range of products, including cakes, pastries, muffins, cupcakes, sandwiches, donuts, buns, and breads. With eight outlets and delivery services through Zomato and Swiggy, Bread Story is committed to providing delicious treats enjoyed by people of all ages. We take pride in delighting our customers by continuously maintaining our high standards of quality and taste.

Role Description

This is a full-time on-site role for an Assistant Account Manager, located in Petaling Jaya. The Assistant Account Manager will be responsible for supporting client accounts by managing daily operations, coordinating with internal teams, and ensuring client satisfaction. Key responsibilities include account maintenance, resolving client inquiries, generating reports, and identifying opportunities for service improvement. The role requires excellent communication and organizational skills, as well as the ability to build relationships with clients and internal stakeholders.

Qualifications

• Account management skills, including client communication and relationship building
• Strong organizational and operational skills to manage tasks and meet deadlines efficiently
• Proficiency in report generation and ability to analyze data to identify trends
• Problem-solving skills to address and resolve client concerns effectively
• Excellent verbal and written communication abilities
• Experience in the food or retail industry is a plus
• Bachelor's degree in Bachelor of Accountancy, or a relevant field