Assistant Director, Community Services

About the Company

A leading social and community services organisation dedicated to supporting individuals, families, seniors, persons with disabilities, and children through a comprehensive range of programmes and services. The organisation works closely with government agencies, healthcare institutions, community partners, corporations, donors, and residents to strengthen community well-being and create meaningful social impact.

Responsibilities

• Provide strategic leadership and oversee the day-to-day operations of multiple centres, programmes, and service units across the assigned region.
• Translate organisational priorities into effective regional strategies, driving performance across operations, financial outcomes, service quality, and community impact.
• Identify new opportunities, emerging community needs, market trends, and potential risks to support service growth and organisational development.
• Champion operational improvements, innovation, technology adoption, and service transformation to enhance efficiency and quality.
• Develop and maintain strong relationships with government bodies, healthcare providers, community organisations, corporate partners, funders, and other key stakeholders.
• Lead and develop managers and multidisciplinary teams, fostering a culture of accountability, collaboration, high performance, and continuous improvement.
• Manage regional budgets, resources, and financial performance while identifying opportunities to strengthen long-term sustainability.
• Oversee strategic projects and programmes, using performance data and insights to evaluate outcomes and drive ongoing improvements.
• Ensure effective governance, regulatory compliance, risk management, and collaboration across programmes to deliver better outcomes for the community.

Requirements

• Bachelor's Degree in Healthcare Administration, Social Work, Gerontology, Public Health, Business Administration, Non-Profit Management, or a related field; a relevant Master's Degree would be advantageous.
• Proven senior management experience within social services, healthcare, community services, non-profit organisations, or similar sectors, with experience managing multiple operations or teams.
• Strong expertise in strategic planning, people leadership, stakeholder engagement, financial management, and business development.
• Excellent communication and relationship-building abilities, with the capacity to lead transformation, influence diverse stakeholders, and balance service excellence with operational and financial sustainability.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

EA License No: 17C8900