Assistant Facilities Manager (IFM - Multi-Site)

About The Role

We are hiring an Assistant Facilities Manager (AFM) to support delivery of an Integrated Facilities Management (IFM) contract across multiple institutional sites. You will lead and supervise Facilities Management Executives (FMEs), drive service recovery, ensure compliance, and manage operational reporting.

Key Responsibilities

• Supervise, coach and manage FMEs across assigned sites, plan coverage and continuity support.
• Oversee day-to-day operations and ensure KPIs / service level standards are met.
• Handle escalations, stakeholder issues and complex operational matters.
• Consolidate and validate reports; analyse trends and implement corrective actions.
• Ensure statutory/safety compliance (BCA / SCDF / NEA / EMA / WSH); support audits and close-out.
• Ensure strong governance and data quality in CMMS/Helpdesk systems (work orders, evidence, closures).
• Supervise subcontractors/vendors to ensure safety, quality and timelines.
• Support ad-hoc works, reinstatement/rectification and improvement projects with minimal disruption.
  
  

Requirements

• Diploma/Degree in Facilities Management / Building Services / M&E Engineering or related.
• 5–8 years relevant FM/IFM experience (institutional / campus / large-site preferred).
• At least 2 years people/team leadership experience.
• Strong stakeholder management, reporting discipline, and contractor control.
• Comfortable with CMMS/Helpdesk systems and site documentation.
• Willing to support standby / after-hours work when required.