Come Join our Family Today!
Together, We Make Travel Better!
What you'll be doing:
Administrative Leadership & Governance
- Develop, implement, and maintain administrative policies, procedures, and SOPs to ensure efficiency, compliance, and service consistency.
- Manage administrative budgets, control operating costs, and prepare periodic expense reports.
- Ensure timely renewal of licenses, permits, contracts, and compliance-related documentation.
- Provide administrative support and governance for special projects, audits, and corporate initiatives.
Facilities & Office Management
- Oversee office facilities, maintenance, repair, and improvement works to maintain a safe, secure, and conducive workplace.
- Monitor and manage office equipment, furniture, assets, and supplies to ensure readiness and accountability.
- Lead periodic site inspections and oversee workplace safety measures, including emergency preparedness and fire drills.
- Manage vendor relationships (e.g., office maintenance, cleaning, security, utilities, transportation, catering) and ensure SLA compliance.
People Leadership & Engagement
- Supervise, guide, and develop junior administrative staff to build capabilities and ensure task execution.
- Act as a partner to the HR team in planning and executing company events, employee engagement, and recognition programmes
- Plan, organise, and lead employee activities that foster collaboration, well-being, and company culture.
- Actively participate in cross-departmental collaboration initiatives to strengthen engagement.
Operational & Logistic Support
Manage logistics arrangements, including company travel (ticketing, accommodations, reimbursements), ground transportation, and catering.
Support business meetings, townhalls, and external events by coordinating venues, setups, and materials.
Ensure accurate record-keeping and document control for administrative matters.
Provide business continuity support by proactively managing risks and escalation handling.
Continuous Improvement & Stakeholder Management
- Identify opportunities to streamline administrative processes and adopt digital tools for efficiency.
- Build strong relationships with employees, vendors, and management to deliver effective support services.
- Handle escalations and resolve administrative issues with minimal supervision, ensuring seamless office operations.
About you:
- Bachelor's degree in Business Administration, Business Management, or related field.
- Minimum of 57 years of relevant experience in office management, administration, or facilities management, with at least 2 years in a supervisory capacity.
- Proven experience in budget management, vendor management, and facilities oversight.
- Fluent in Mandarin, English, and Malay (written and spoken).
- Strong leadership skills with experience in supervising and developing junior staff.
- Excellent interpersonal and stakeholder management skills, with the ability to engage across all levels.
- Highly organized, detail-oriented, and proactive, with strong time management and problem-solving abilities.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfortable with HR/administrative digital tools
