AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

- Provide day-to-day BAU BPC support to LBUs using SAP
- Ensure solutions are consistent with regional template and ensure regional solution architecture team is aligned.

- Perform BAU Activities - Incident and Service Request:

• Perform diagnosis / investigation / troubleshooting.

• Perform configuration changes/ fixes or work closely with vendors where necessary to resolve incident.

• Manage all assigned SNOW ticket pertaining to enquiries and incident and deliver according to SLA target.

- Perform BAU Activities - Change Request:

• Develop & update Change Scope Analysis (CSA) and documentation (i.e. Functional Specification Documentation (FSD)).

• Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).

• Prepare test scenarios & acceptance criteria.

• Inform on readiness for Regression Test / Production deployment

• Prepare & submit Change Deployment Template.

• Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager.

• Perform Post Deployment Validation.

- Perform BAU activities as per defined in accordance with GASC USC-Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios.
- Ensure solutions are consistent with regional template.
- Positive collaboration with all stakeholders on BAU related matters.
- Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC-Finance ambassador.
- Provide training to end users.
- Participate in project activities with mainly on BPC focus.
- Support BPC technical activities such as data extraction, data manager package and package link, input and output templates.
- May require short term travel, standby and shift arrangements.
- Supporting Team Manager on work assignments as per required.

Education

• Bachelor's Degree in Information Systems or Accounting equivalent is required.

Experience

• 5 to 8 years relevant experience in regional solution / system support with SAP BPC focus across the APAC region.

• At least 3 end to end project implementation experience in BPC will be added advantage.

• Applied accounting / business knowledge in SAP BPC 10.0/ BPC 2021 system.

• Proven business analysis experience with end-to-end Consolidations functions.

• Good understanding of Budgeting and Forecasting processes.

• Configuration experience with BPC (or comparable) consolidation tools.

• Working knowledge of SAP BW is preferred.

• Knowledge of the SAP FICO modules and ANAPLAN will be added advantage.

• Experience with hands-on BPC functional, technical design and configuration is a must.

• Strong VBA experience & excellent knowledge of MS Office Excel functions is preferred.

Certifications/licenses

• Relevant SAP certification.

Additional skills

• SLA familiarity and performance driven work culture.

• Good communication.

• Good problem solving and analytical skills.

• A strong team player with leadership qualities and a positive attitude.

• Able to work extended hours when necessary.