Assistant Manager, Demand Planning & Inventory Control (Inflight)

YOUR ROLE AS A:

This role is responsible for end-to-end demand planning, inventory control, and operational reconciliation to ensure optimal stock availability, minimal inventory leakage, and smooth operational continuity across inflight and merchandise operations.

The role requires a highly hands-on and independent individual who can operate effectively in a fast-paced environment, manage operational complexities, and drive closure across planning, warehouse, finance, suppliers, and operations teams.

This position plays a critical role in improving inventory visibility, reducing Out-of-Stock (OOS) risk, clearing operational backlogs, and strengthening process discipline across the inventory lifecycle.

Candidates must be comfortable working in environments where processes are still being stabilised and may require hands-on problem solving beyond defined scope.

WHAT YOU'LL CHAMPION:

1. Demand Planning & Stock Readiness

• Own demand planning and forecasting activities across inflight and merchandise categories
• Ensure adequate stock readiness to support operational and sales requirements
• Monitor stock movement and proactively mitigate Out-of-Stock (OOS), slow move and E&O risks
• Coordinate closely with commercial and operations teams on demand changes and priorities

2. Inventory Control & Optimization

• Maintain optimal inventory levels across warehouses and operational locations
• Monitor inventory health including slow-moving, aging, excess, and at-risk inventory
• Drive initiatives to reduce inventory imbalance, expiry risk, and stock leakage

3. Inventory Rebalancing & Transfer Order Execution

• Plan and execute Transfer Orders (TOs) across locations.
• Optimize inventory distribution to prevent sales disruption and operational shortages
• Coordinate closely with warehouse and logistics teams to ensure timely execution

4. Reconciliation

• Monitor timely Goods Receipt Note (GRN) closure and discrepancy resolution
• Manage inventory-related reconciliation and payment readiness processes
• Coordinate with Finance, Procurement, Warehouse, and suppliers to resolve operational and financial gaps
• Ensure accuracy and timeliness of reconciliation activities

5. Process Improvement & Automation

• Identify operational gaps and improvement opportunities within inventory and planning processes
• Support implementation of practical automation and visibility initiatives (e.g. low-stock alerts, inventory dashboards, tracking improvements)
• Participate in UAT and implementation activities to ensure operational effectiveness

6. Stakeholder Coordination

Work closely with:

• Procurement
• Warehouse
• Operations
• Finance
• Suppliers
• Ensure alignment between demand planning, ordering, delivery, GRN, and payment activities
• Provide timely operational updates, issue escalation, and action tracking

WHO YOU ARE:

5–10 years of experience in:

• Demand planning
• Inventory management
• Supply chain operations

Experience in:

• F&B, airline, FMCG, catering, or high-SKU operational environment preferred

Strong understanding of:

• Inventory flow and stock movement
• Operational coordination across multiple stakeholders
• Inventory-related financial and reconciliation processes

Proven ability to:

• Operate independently in fast-paced environments
• Resolve operational issues proactively
• Handle multiple priorities with strong follow-through
• Strong analytical and tracking capability (Excel / Google Sheets required)
• Hands-on, detail-oriented, and highly accountable mindset

WHAT YOU'LL ENJOY:

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
• A unique Allstar culture like no other

OUR HIRING PROCESS:

• Application received
• Candidate screening
• Interview(s) and assessment(s)
• Background check and/or other assessments
• Offer and negotiation

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You'll know us as the Now Everyone Can Fly airline (if you don't, we're definitely older than you).

Today, we're more than just an airline. We're Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we're Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we're excited to have you onboard.

Search Firm Representatives - We do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.