Assistant Manager/Executive, Specialist Management Group Strategy & Operations

Overall Mission

To improve the productivity and effectiveness of SMG team by translating strategy into execution, strengthening recruitment marketing, providing data-driven insights, coordinating strategic projects, and ensuring operational excellence.

Key Accountabilities

1. Strategic Projects

· Coordinate local and overseas doctor recruitment processes.

· Monitor priority specialty recruitment initiatives.

· Support specialist engagement programmes.

· Track project timelines, action items and progress.

2. Strategy & Business Analytics

· Develop and monitor SMG KPIs and dashboards.

· Analyse recruitment trends, advice SMG Lead on specialty gaps and territory coverage.

· Prepare management reports and recommendations using Excel and PowerPoint.

· Convert data into actionable insights to support recruitment strategies.

3. Recruitment Marketing & Digital Engagement

· Develop multi-channel marketing materials for local and overseas Malaysian specialists.

· Coordinate digital recruitment campaigns and branding.

· Work with Marketing to produce recruitment materials and digital content.

4. Conference & Event Coordination

· Manage all pre-event administrative and documentation requirements.

· Event management, coordinate medical conferences participation.

· Support overseas networking events.

· Track post-event follow-up.

5. SMG Operations & Executive Support

· Maintain budget and spending dashboards.

· Prepare meeting minutes and action trackers.

· Monitor team KPIs and SMG Portal reports.

Qualification & Education

· Bachelor's Degree in one of the following disciplines - Business Administration, Healthcare Management, Marketing, Pharmacy, Biomedical Science, Life Sciences, Data Analytics, Public Health, Other related disciplines

· A Master's degree is an added advantage.

Preferred Skills

· Advanced Microsoft Excel (PivotTables, Power Query, dashboards).

· Microsoft PowerPoint.

· Data visualisation.

· Canva (preferred).

· LinkedIn campaign management (preferred).

· Strong analytical thinking.

· Project management and coordination.

· Excellent written communication.

· Independent, fast learner and detail-oriented.