About the Job
We are seeking a proactive professional to oversee project initiatives across Group IT and to be based in Malaysia. This role is responsible for supporting governance execution, delivering high-quality reporting, and enabling effective portfolio tracking aligned to business objectives.
This role focuses on ensuring transparency, consistency, and data integrity across the project portfolio, while providing insights to support decision-making and ensuring that expected business benefits are tracked and reported effectively.
Governance & Compliance
- Support the implementation and ongoing maintenance of PMO governance frameworks, standards, and policies to ensure consistency and compliance across the portfolio
- Support the execution of governance structures, stage gates, and approval processes
- Ensure projects adhere to internal policies, audit requirements, and regulatory standards
- Perform project health checks and governance reviews, highlighting gaps and areas for improvement
- Maintain proper documentation and audit trails to support compliance requirements
- Provide guidance to project teams on PMO templates, tools, and governance processes
- Escalate non-compliance or governance issues to PMO leadership for resolution
Reporting & Insights
- Prepare accurate, timely, and insightful reporting to support portfolio monitoring and decision-making
- Develop and maintain standardized reporting packs for management and governance forums
- Produce dashboards covering financials, timelines, risks, issues, and benefits tracking
- Translate data into clear summaries and key observations for stakeholders
- Perform basic trend and variance analysis to highlight deviations and potential risks
- Support enhancements to reporting processes and tools to improve efficiency and clarity
- Ensure consistency and alignment of reporting across projects
Portfolio & Project Tracking
- Support effective tracking and monitoring of project and portfolio performance
- Track project progress across scope, schedule, cost, risks, and issues
- Monitor performance against approved baselines and flag deviations
- Maintain and update centralized portfolio data to ensure accuracy and completeness
- Track interdependencies across projects and highlight potential risks
- Support project lifecycle processes, including initiation, execution, and closure
- Assist in portfolio reporting and prioritization activities as required
Benefits Management & Reporting
- Define, track, and report on expected and realized benefits of initiatives across the portfolio
- Partner with business stakeholders to establish clear, measurable benefit KPIs during business case development
- Track benefits realization against approved targets throughout project and post-implementation phases
- Produce benefits realization reports and dashboards for senior leadership and governance forums
- Highlight gaps, risks, or delays in benefit delivery and recommend corrective actions
- Ensure alignment between project outcomes and strategic business value
Stakeholder Engagement
- Support effective communication and coordination across stakeholders
- Work closely with project teams, business stakeholders, and PMO leadership
- Support the preparation and facilitation of governance meetings and forums
- Ensure timely and accurate communication of project and portfolio status
- Assist in managing stakeholder expectations by providing relevant updates and information
- Escalate key risks and issues to appropriate stakeholders where required
Continuous Improvement
- Contribute to the enhancement of PMO processes and practices
- Identify opportunities to improve reporting, tracking, and governance processes
- Support implementation of process improvements and standardization initiatives
- Contribute to improving data quality and reporting accuracy
- Assist in adoption of new tools, templates, and methodologies
- Capture lessons learned to support continuous improvement efforts
Support Special Projects
- Provide support for strategic and ad hoc initiatives as required
- Assist in analysis, reporting, and coordination for special projects
- Support preparation of presentations and materials for senior leadership
- Contribute to data gathering and insights for decision-making
- Provide coordination support for cross-functional initiatives
We are looking for people with
- 4–7 years in PMO, project management, business analysis, or financial analysis
- Bachelor's degree in relevant discipline
- Prior experience in financial services and in working with regulators such as MAS and BNM
- Proficiency in JIRA, Excel, PowerPoint, Power BI
- Ability to interpret data and provide structured insights
- Good stakeholder engagement and communication skills
- Strong team player with attention to detail, resilience under pressure and an adaptable and resourceful mindset.
- Ability to work autonomously and effectively in a fast-paced, dynamic environment and manage multiple priorities
How you succeed
- Champion and embody our Core Values in everyday tasks and interactions.
- Demonstrate high level of integrity and accountability.
- Take initiative to drive improvements and embrace change.
- Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
- Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who we are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.
The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.
Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
