Assistant Manager - Learning & Development

Job Title: Assistant Manager – L&D (Classic Fashion Jordan)

Location: Jordan

Ideal Profile

We are seeking a dynamic and result-oriented Assistant Manager - Learning & Development - to drive the organization's learning agenda by designing, delivering, and managing impactful training and capability-building initiatives. This role requires a strong corporate trainer with excellent facilitation skills, stakeholder management capabilities, and experience in developing learning solutions that support business and leadership objectives.

Key Responsibilities

Training Delivery & Facilitation

• Deliver high-impact behavioral, leadership, managerial, and professional development programs across the organization.
• Facilitate classroom, virtual, and blended learning interventions with high learner engagement and effectiveness.
• Ensure consistent learning standards and training quality across all locations.

Learning Design & Development

• Identify learning needs through Training Needs Analysis (TNA), performance data, and stakeholder discussions.
• Design, develop, and customize training modules, facilitator guides, participant workbooks, and learning materials.
• Introduce innovative learning methodologies to enhance learner experience and knowledge retention.

Learning Operations & Analytics

• Manage end-to-end training administration, scheduling, coordination, and execution.
• Track training KPIs, completion rates, learning effectiveness, and program impact.
• Prepare periodic dashboards, reports, and insights for management review.

Stakeholder Management

• Collaborate with business leaders, HRBPs, and functional heads to identify capability gaps and implement development solutions.
• Partner with internal and external trainers, consultants, and learning vendors as required.
• Build strong relationships with stakeholders to ensure alignment between learning initiatives and business priorities.

Leadership & Team Management

• Coach, mentor, and support trainers and L&D team members to enhance delivery effectiveness.
• Drive learning culture initiatives that promote continuous development and employee growth.
• Support leadership development, succession planning, employee engagement, and organizational development initiatives.

Qualifications

• Bachelor's degree in human resources, Business Administration, Psychology, or a related discipline. Master's degree will be an added advantage.
• Professional certification in Training, Facilitation, Coaching, or Learning & Development will be an added advantage.

Experience

• 8-10 years of overall experience in Learning & Development only.
• Minimum 6-7 years of hands-on corporate training and facilitation experience.
• Proven experience in designing and delivering behavioral, leadership, and management development programs.
• Experience working in a manufacturing or large corporate environment is preferred.

Competencies

• Excellent facilitation and presentation skills.
• Strong instructional design and content development capability.
• Effective stakeholder management and influencing skills.
• Strong project and program management skills.
• Data analysis and reporting proficiency.
• Coaching and mentoring capability.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and drive execution with minimal supervision.

Key Success Measures (KPIs)

• Training effectiveness and participant feedback scores.
• Actual Learning hours delivered versus annual plan.
• Training completion and compliance rates.
• Stakeholder satisfaction Surveys including behavior change impact
• Capability-building impact and application of learning.
• Timely delivery of L&D projects and initiatives.

Language Skills

• Excellent communication skills in English are required.
• Knowledge of Hindi will be an added advantage.