About Us
Teleport's on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.
This role is about
#doingboringbetter applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation.
Ready to shape the stories behind a brand that moves faster, cheaper, and better Keep reading!
Learn more about Teleport here: https://www.teleport.it/
- Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia
Role Overview
The
AssistantManager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teamsincluding Operations, Finance, Commercial, Tech, and Network Planningto ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.
The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.
Key Responsibilities
- Solution Development & Launch
- Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization
- Manage the end-to-end solution lifecyclefrom initial requirements gathering to deployment and post-launch support
- Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets
- Stakeholder Collaboration
- Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes
- Collaborate with the Commercial team to understand client needs and translate them into actionable solutions
- Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation
- Performance Monitoring & Continuous Improvement
- Leverage qualitative insights and quantitative data to guide solution decisions
- Gather feedback from stakeholders to identify improvement opportunities
- Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership
- Lead continuous improvement efforts to enhance outcomes and customer satisfaction
- Monitor progress, identify risks, and implement corrective actions
- Team Collaboration & Leadership
- Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities.
- Promote a culture of innovation, collaboration, and excellence
- Mentor and coach commercial team members involved in solution development
- Contribute to the development of best practices and standard operating procedures
Requirements
Qualifications & Experience
- Experience: 4-5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches
- Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred
- Education: Bachelor's degree in Supply Chain, Logistics, Business, or a related field (Master's degree a plus)
- Technical Skills
- In-depth understanding of cross-border logistics, air freight, customs, and delivery operations
- Problem-solver able to translate customer challenges into clear, executable solution designs
- Strong data analysis skills; able to use performance metrics to guide decisions
- Familiarity with logistics technology platforms or ERP systems is a plus
- Project Management
- Ability to manage multiple concurrent projects with strong execution discipline
- Structured and detail-oriented with strong organizational and planning capabilities
- Strong leadership, prioritization, and decision-making capabilities.
- Communication & Collaboration
- Excellent interpersonal and communication skills
- Works well with regional teams remotely, keeping communication clear and timely across different time zones
- Proven ability to influence cross-functional stakeholders and drive results
Benefits
Work-Life at #TeamTeleport
- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista... as long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That's why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
