About the Role
This role is responsible to assess, investigate and negotiate settlement of Third Part Bodily Injury (TPBI) motor claims within personal authorization limit provided by the Company.
Responsibilities
- Responsible to ensure that all legitimate claims are settled promptly and fairly and within company's cost effectiveness.
- Ensure claims reserves are maintained appropriately and adequately provided at all times.
- Ensure compliance of Customer Service Standards adopted by the Company.
- Ensure compliance of the Quality Objectives adopted by the Claims Department.
- Ensure compliance with BNM guidelines and MSIG's claim's policy.
- Report adverse trends identified to Business Managers / Functional Manager.
- Ensure fraudulent claims are investigated thoroughly and relevant action taken.
- Ensure claims leakages are minimized.
- Ensure claims reviews are conducted as scheduled.
- Regular liaison with underwriters and business units in relation to issued affecting policy and claims when arises.
- To provide assistance to superiors on any other matters arising as requested from time to time or when necessary.
Requirements
- Degree in Law, Insurance, Business or related field.
- Minimum 5 years of experience in motor claims, preferably TPBI.
- Good communication skills; written and spoken.
- Good team work and interpersonal skills.
- Strong analytical, negotiation skills.
- Strong planning and organization skills.
- Pro-active in job responsibilities.
- Customer focused and result oriented.
What We Offers:-
- Medical, Education Support, Dental Vision, Insurance Coverage, Car and Housing Loan Interest Subsidy, Hybrid Workplace (depends to nature of role), Birthday Leave, Long Service Award, Company Annual Dinner, Sport Club.
- If you are passionate, motivated and ready for a new challenge, we'd love to welcome you. Submit your application today!
- We appreciate your interest to join us. Your application is Kept In View if you do not hear from us within 14 days of submitting your application.
