Responsibilities
1. Operations & Process Management
- Oversee and review daily operations across POS, GL, and AR functions, including billing, collections, receipting, reconciliations, and ageing management.
- Manage receipting and cash application processes, ensuring accurate and timely allocation of customer payments from retail outlets.
- Review sales transactions, POS reports, collections, and revenue postings to ensure accuracy and completeness.
- Perform income audits across outlets to safeguard revenue integrity.
2. Monitoring, Analysis & Reporting
- Monitor and analyse AR ageing, proactively identifying collection risks and driving timely recovery actions.
- Investigate and resolve discrepancies in sales, collections, and receipting records.
- Prepare insightful financial and business reports to support Management decision-making.
3. Month-End & Financial Closing
- Support month-end closing activities, including receivables, revenue recognition, and cash application processes.
4. Compliance & Internal Controls
- Ensure adherence to internal controls, financial policies, and audit requirements.
- Establish and continuously improve SOPs for AR and receivables processes.
- Liaise with internal and external auditors, ensuring timely and accurate resolution of audit queries.
5. Team Leadership & Stakeholder Management
- Supervise and mentor junior finance staff to ensure accuracy, efficiency, and timely delivery of work.
- Collaborate closely with Operations teams to ensure seamless financial and transactional processes.
- Drive process improvements to enhance operational efficiency and strengthen internal controls.
- Lead or support ad hoc finance projects and initiatives.
6. Banking, Payments & Automation
- Build and maintain strong relationships with banking partners and payment service providers.
- Liaise with external parties on payment issues, settlement discrepancies, and system integrations.
- Monitor merchant settlement timelines to ensure timely fund receipts.
- Drive automation initiatives (e.g., reconciliation tools, dashboards) to improve AR and income audit processes.
7. Others
- Perform any other duties as assigned by Management from time to time.
Job Requirements:
- Bachelor's Degree in Accounting, Finance, or related field
- Minimum 4–6 years of relevant experience in Accounts Receivable, receipting, income audit, or retail finance.
- Strong understanding of retail operations and POS systems will be added advantage.
- Good analytical and problem-solving skills.
- Proficient in Microsoft Excel.
- Strong communication and stakeholder management skills
- Ability to work independently and meet tight deadlines
