Assistant Manager, Post Disbursement Services

Job Purpose

To manage collateral, security documents and taking inventory of Bank's assets

The role is also assigned as Department Dedicated Office (DDO), responsible to manage and submission on Bank documentation of On-site and Out-site stored by follow the Bank Record Retention Schedule (RTS).

Assist Business Unit in redemption and discharge request follow the role is to ensure accuracy, timely always delivering and compliance to policy and process flow to safeguard Bank's assets and interest. At times, to handle the role of Maker/Checker and to assists other units if required.

Key Responsibilities

1.Supervising and providing guidance / support to Asset Management Unit (AMU) team members to manage insurance renewal, Quit Rent/Assessment, Security documents and Stored Bank Documents (on-site and out-site)

2.Ensure data well organized and accessible to eliminate redundances and inconsistencies.

3.Handling ad-hoc task assigned by Head of Department.

4.Ensuring instruction / request from Business Unit are promptly acted on and reverted on time.

5.Handling cancellation / redemption of facility(ies) and discharge of charge including managing the release and follow up on post discharge documents.

6.As maker and/or checker and/or authorizer 1 for cancellation / redemption of facility(ies) / discharge of charge and as a Power of Attorney executioner.

7.Resolving customers issues related to post disbursement services.

8.Ensuring compliance to the relevant regulations and internal process.

9.Building and maintaining effective working relationship with other teams within the Bank, as well as with external parties.

Qualifications & Skills (including mandated licenses where applicable)

1.Basic degree qualification relevant to the financial sector and professional certification/ membership in field of study, as required.

2.Minimum 5 years of working experience in Financial Services industry with broad knowledge on loan processing and/or loan rehabilitation preferred.

3.Deep knowledge of regulatory requirements, compliance standards and best practices related to credit risk management.

4.Knowledge of relevant laws, regulations and industry best practices related to loan rehabilitation and debt management.

5.Strong analytical skills and attention to detail.

6.Excellent communication, presentation, and interpersonal skill with ability to influence and collaborate effectively across all levels within the bank.

7.High ethical standards and integrity, with the ability to handle sensitive and confidential information.

8.Ability to effectively use computer and related technology.