Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Manage vendor processes in Coupa, including onboarding, risk assessment, contract management, and purchase requisitions. Ensure compliance with local, group, and Bank Negara Malaysia policies. Provide first-level support and guidelines to business users. Monitor supplier onboarding and contract management to ensure accuracy and compliance. Liaise with Coupa COE Support for issue resolution. Oversee tender processes, collaborating with Finance and Legal departments. Conduct supplier performance assessments and annual attestations, communicating with business units and preparing final reports for management review.
- Handle vendor management processes (Outsourcing and Third Party) in Coupa, including supplier onboarding, Coupa Risk Assess (CRA), Contract Management, and Purchase Requisition (PR), and Supplier Performance Assessment.
- Ensure vendor management process are fully comply with local policy, group policy and Bank Negara Malaysia compliance with policy requirements.
- Provide first-level support and clear guidelines to business users for Coupa, supplier onboarding, Coupa Risk Assess (CRA), Contract Management, and Purchase Requisition (PR) and Supplier Performance Assessment.
- Handle and monitor supplier on boarding process by ensuring all submitted information in Coupa system by business unit is correct and comply with the policy requirement.
- Handle and monitor the contract management process in the Coupa System. This requires consistent regular checks to ensure all suppliers are fully tagged with a contract before releasing any payments.
- Ensure and monitor all contracted suppliers are fully completed Coupa Risk Assessment in Coupa system.
- Act as the point of contact for liaising with Coupa COE Support to resolve any outstanding issues or tickets.
- Handle and monitor overall tender process (for IT and Non-IT Material) including setting up and arranging meetings, providing guidance and support to business users to ensure proposal accuracy and adherence to standard practices. Collaborate closely with the Finance Department on Financial Health Assessments and with the Legal Department on Legal & Risk Litigation assessments.
- Handle and oversee the supplier performance assessment and annual attestation for required supplier to comply with group and regulators requirement. This includes the communication with business unit, provide help during the performance period and prepare final report for management review.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
