About PRO-NET
Incorporated on 16th August 2022, a wholly-owned subsidiary of Perusahaan Otomobil Nasional Sdn Bhd. General (or Official) Distributor of smart vehicles in Malaysia & Thailand.
Our mission and vision are to become the leader in new energy ecosystem automotive solutions. Our business scope encompasses the distribution of New Energy Vehicles, provision of EV charging solutions, electronic parts and mobility solutions, finance and insurance services, retailing of accessories and merchandise, monitoring data services for customers as well as the latest technology in EV design and manufacturing.
The Role
Key Responsibilities:
- Manage nationwide dealership operations, ensuring adherence to company policies and performance standards.
- Conduct monthly dealer visits to evaluate performance, provide support, and strengthen dealer relationships.
- Perform daily reporting and review dealership activities against KPIs to track progress and identify issues.
- Drive achievement of monthly and annual retail sales targets through strategic planning and dealer collaboration.
- Ensure dealerships meet sales satisfaction index targets, focusing on enhancing customer experience.
- Act as the key liaison between dealers and headquarters to facilitate effective communication and issue resolution.
- Monitor dealer performance systematically on daily and monthly bases, implementing corrective actions when needed.
- Coach and guide dealership teams on sales operations, process improvements, and customer engagement.
- Conduct monthly competitor analysis to inform operational strategies and maintain competitive advantage.
- Prepare management reports on dealership performance, market trends, and operational insights for senior leadership.
Qualifications and Requirements:
- Bachelor's degree in Business, Marketing, Engineering, or any related field.
- Minimum 5 years of experience in sales operation or a related role, with a proven track record of success in the automotive industry.
- Experience with EV technologies, automotive sales channels, and market dynamics is a plus.
- Strong data analysis, presentation skills and reporting skills with a focus on driving actionable insights.
